Frequently Asked Questions

Do you take walk-ins?

Absolutely! Appointments help us plan our day, but we can absolutely take you if you walk in the door without one. Be prepared though - some repairs can be done quickly, but others will require you to drop off for a few hours. We can help you navigate which one it is when you come in. 

Do you take extended warranties?

Welcome to our car care services! We specialize in extended car care warranties and maintenance plans. Just provide us with your warranty company name, and we'll take care of your repair needs efficiently. Your satisfaction is our priority!

Do you take Customer Supplied Parts?

We apologize, but we cannot accept a customer-provided part, no exceptions. To offer a 3-year, 36,000-mile warranty, it is essential that we complete the entire job with parts we trust. We prioritize the integrity of our work and cannot compromise with a part we cannot guarantee. For more insights, please read our blog.

I can't make it to pick up during business hours, what are my options?

Thank you for reaching out! We understand that coordinating can be challenging. That’s why we offer convenient options for you! You easily drop off your vehicle after hours using our secure box envelopes. Additionally, our coded locks allow you to pick your vehicle anytime that works for you.

Any Tow Companies you can recommend? 

Thank you for considering our services! While we don't have any towing partners the moment, we can assure you that every tow service we've worked with has highly professional. For cost-effective options, we recommend reaching out to AAA or your insurance provider. If you're a returning customer, don't forget that we reimbursement towing through our Program Partner, Technet. Just ask us to send you a previous invoice, and we’ll be happy to assist you!

I am just price shopping, can I get a quote?

No problem! We need your license plate or VIN number to help get you an ACCURATE quote. We prefer to get a clean quote to you which will be specific to your vehicle for all fluids, gaskets, parts. If you don't feel comfortable, our online auto repair estimator can get you pretty close to what you are looking for. 

Do you do car diagnostics?

Our skilled technician is equipped to diagnose any issue with your vehicle, ensuring you receive the answers to get it running smoothly again. For more detailed information, be sure to visit our page. Your satisfaction and vehicle performance are our top priorities!

Do you have mobile services?

Auto repair shops provide a controlled environment equipped with specialized heavy equipment, such lifts, alignment racks, and diagnostic bays. setup is essential for handling complex jobs like engine and transmission work. Additionally, many shops offer better warranties and have specialized teams to ensure your vehicle is serviced with expertise and care.

Are you open on the weekends?

Thank you for your understanding. Our business operates only on weekdays from 8 AM to 5 PM and is closed on Federal Holidays. We keep our Google page updated with our current hours and any closures. To serve you, we also offer after-hours drop-off and pick-up options.

What are your financing options?

Partnering with us means you have access to incredible opportunities! Our partners provide various financing options, including no credit checks, low down payments, and competitive interest rates—or even no interest at all. our Affiliations Page to explore the options available and find the perfect fit for your needs!